What is Credentialing Agents?

Credentialing Agents is a team of autonomous AI agents that handles credentialing for healthcare staffing agencies end to end — from ATS placement to a compliant, signed-off, cleared-to-work file. The agents plan requirements, verify licenses at the source, run background checks, chase documents, and route e-signatures.

How fast can a candidate be credentialed?

Days, not weeks. Agents work every requirement in parallel, around the clock — gathering requirements, applying conditional rules, verifying at primary sources, and following up with candidates by text and email.

Which systems and vendors does it work with?

The agents work inside the stack a staffing team already runs: ATS/CRM systems such as Bullhorn and JobDiva, background-check providers, primary-source verification with state boards and registries, reference checks, drug and health screening, e-signature, and two-way email and SMS. A built-in browser and computer handle portals with no API.

Do we have to replace our current credentialing process?

No. There is no rip-and-replace: the agents operate your existing tools, vendors, and process. Trials run in shadow mode alongside your current workflow, and your system of record never moves.

Can we run it ourselves, or is it a managed service?

Both. As a platform, your specialists direct the agents inside your ATS. Or fully managed: send the placement and a supervised team of agents returns a compliant, signed-off file, cleared to work — priced per credentialed clinician.

How is autonomous credentialing kept safe and compliant?

Full autonomy with full accountability: every decision is traced and explainable, every AI call carries a confidence score, humans review irreversible steps with custom checkpoints anywhere, any agent can be paused instantly, and data stays private — encrypted, least-privilege, never used to train external models.

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Occupational health, worked like the rest of the file.

Drug screens, physicals, TB, titers and vaccinations, ordered or collected per the facility's rules, read when they arrive, filed on the candidate with their expiry, and re-ordered before they lapse.

One placement, six health records

Built from the facility's rules. Worked in parallel.

app.credentialingagents.com/operations/lauren-chenOccupational health · 6 of 34

Lauren Chen · ICU RN · Riverside Medical Center · starts Nov 17

built from Riverside rules · ICU · October · Texas

Drug screen · 10-panel
every placement · Riverside panel
waiting on the rules
Quest · collection scheduled Thu 8:10 am
negative · MRO reviewed
on file · expires 10/2027
queuedorderedresult accepted
Physical
asked first
waiting on the rules
“Do you have a current physical?”
I have it · 03/14/2026 · reading
taken off the order · expires 03/2027
queuedaskedupload accepted
TB · two-step
history read
waiting on the rules
positive skin test 2021 on file
chest X-ray instead of a repeat test
clear · 10/2026
queuedhistoryordered accepted
MMR · varicella · hep B
titers or series
waiting on the rules
titer report · 3 pages · reading
MMR immune · varicella immune · hep B series
values and dates checked
queueduploadresult accepted
Flu vaccination
in season · Oct–Mar · Texas
waiting on the rules
required this season · card or declination
card · lot 4R2P1 · 10/02/2026
drops out of the list in April
queuedaskedupload accepted
Respirator fit
facility rule · ICU
waiting on the rules
scheduled with the physical
N95 · 1860 · passed
on file · annual
queuedorderedresult accepted

6 of 6 health records accepted · each with its expiry · carried to the ATS

Asked before ordered

If they already have it, nothing gets ordered.

A physical or a TB test starts with a question on the candidate's phone. A record they already hold is read, checked against the facility's rule, and taken off the order. Only what is missing gets scheduled.

Riverside · health · 2 of 6

Do you have a current physical exam?

Within the last 12 months. A record that passes review takes it off the order.

I need to get one

Physical · add the record

Photo or PDF

read as soon as it lands

PDF

physical_exam_2026.pdf

uploaded · reading

reading

Physical

Accepted

Exam date · 03/14/2026
Provider · Dr. R. Alvarez, MD
Fit for duty · no restrictions
Expires · 03/14/2027

Taken off the order. Nothing to schedule.

Read

exam date, provider, fitness statement and restrictions pulled from the PDF

Checked

within 12 months · signed by a licensed provider · matches Riverside's rule

Filed

on the candidate with its expiry · carried to the ATS · the order closes

Trusted sources

A drug screen counts from the lab, not the candidate.

A drug screen or a background check is accepted from your staff, the ATS, the lab or vendor, or the source itself. A candidate's own upload is held for a person, so a facility never receives a self-reported result.

Drug screen · where the record came from

trusted origins only

Candidate upload
drug_screen_photo.jpg
never counts on its own · a person decides
checking originheld for review
Bullhorn · candidate files
Quest_10panel_2026-09.pdf
ATS origin · dates and panel checked
checking origin accepted
Quest · result
MRO-reviewed · negative
from the lab · filed with the chain of custody
checking origin accepted

same rule for background checks · a facility never receives a self-reported result

To the last day

Every record has a date. The agents watch it.

Records inside the 90-day window are flagged and brought back into the file. An item the facility always requires is re-ordered before it lapses, so a thirteen-week assignment stays compliant through week thirteen.

Lauren Chen · records on file · assignment ends Feb 14

90-day window

TB · two-stepexpires Nov 28 · 32dinside 90 daysre-ordered
Flu vaccinationexpires end of season · 71dinside 90 daysre-ordered
Drug screenexpires Oct 2027 · 345dinside 90 daysre-ordered
Physicalexpires Mar 2027 · 139dinside 90 daysre-ordered

TB lapses before the assignment ends. A new two-step is ordered now, the candidate scheduled by text, the facility never sees a gap.

Current on day one. Still current on the last day.

Questions

What occupational health requirements do the agents handle?

Drug screens, physical exams, TB screening (one-step, two-step and IGRA blood tests), titers (MMR, varicella, hepatitis B and others), immunization records, seasonal flu vaccination and respirator fit testing, each set by the facility's rules, the role and the season.

Does the candidate have to redo tests they already have?

No. For a physical or a TB test the candidate is asked whether they hold a current one, and a record that passes review clears the item. A drug screen is ordered for every placement unless your staff, the ATS or the lab already holds a current one.

Can a candidate upload their own drug screen?

They can upload it, but it never counts on its own. A drug screen or a background check is accepted only from your staff, the ATS, the lab or vendor, or the source itself, so a facility never receives a self-reported result.

How are results read?

Every lab report, titer result and vaccination card is read on arrival and checked against the rule: the dates, the values, the lot numbers and the issuer. Clear results are accepted and filed; equivocal or out-of-range results route to the right follow-up or to a person.

What happens when a record is about to expire?

Every record carries its expiry, and records inside the 90-day window are flagged and brought back into the file. For an item the facility always requires, a lapse before the assignment ends re-orders it automatically.

Does it work with our lab and our ATS?

Yes. Drug screens are ordered through your existing lab or screening vendor, and every accepted record is filed on the candidate and carried to Bullhorn or JobDiva with its expiry.

Related capabilities

See a health block work itself.

Thirty minutes, one placement from your facility rules: drug screen, physical, TB, titers and flu, ordered or cleared live.

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