What is Credentialing Agents?

Credentialing Agents is a team of autonomous AI agents that handles credentialing for healthcare staffing agencies end to end — from ATS placement to a compliant, signed-off, cleared-to-work file. The agents plan requirements, verify licenses at the source, run background checks, chase documents, and route e-signatures.

How fast can a candidate be credentialed?

Days, not weeks. Agents work every requirement in parallel, around the clock — gathering requirements, applying conditional rules, verifying at primary sources, and following up with candidates by text and email.

Which systems and vendors does it work with?

The agents work inside the stack a staffing team already runs: ATS/CRM systems such as Bullhorn and JobDiva, background-check providers, primary-source verification with state boards and registries, reference checks, drug and health screening, e-signature, and two-way email and SMS. A built-in browser and computer handle portals with no API.

Do we have to replace our current credentialing process?

No. There is no rip-and-replace: the agents operate your existing tools, vendors, and process. Trials run in shadow mode alongside your current workflow, and your system of record never moves.

Can we run it ourselves, or is it a managed service?

Both. As a platform, your specialists direct the agents inside your ATS. Or fully managed: send the placement and a supervised team of agents returns a compliant, signed-off file, cleared to work — priced per credentialed clinician.

How is autonomous credentialing kept safe and compliant?

Full autonomy with full accountability: every decision is traced and explainable, every AI call carries a confidence score, humans review irreversible steps with custom checkpoints anywhere, any agent can be paused instantly, and data stays private — encrypted, least-privilege, never used to train external models.

Aug 25, 2026Improved

See what your AI agents are spending, workspace by workspace

Admins can now see computer-use cost and volume broken down by workspace, and choose per workspace whether agents run automatically or wait for a person to say go.

Computer-use agents — the ones that operate a browser on your behalf for portal work — could only ever be started by a person clicking a button, and there was no way to see what a specific workspace was spending on that work without digging through a general usage report.

Admins can now set each workspace's execution mode: off, manual (start by hand, as before), or automatic (the agent starts the moment a request comes in). Automatic is opt-in and requires the same permission level as assigning a billing plan, since it's the one setting that starts spending the instant a request lands.

A new panel on the computer-use requests page breaks down cost and volume by workspace for the selected month, so your team can see exactly what's being spent, and where, before deciding whether to turn automatic on anywhere.

← All updates

See it work a real file.

Thirty minutes, one placement, worked live — start to submit-ready.

Watch the demo Email us