What is Credentialing Agents?

Credentialing Agents is a team of autonomous AI agents that handles credentialing for healthcare staffing agencies end to end — from ATS placement to a compliant, signed-off, cleared-to-work file. The agents plan requirements, verify licenses at the source, run background checks, chase documents, and route e-signatures.

How fast can a candidate be credentialed?

Days, not weeks. Agents work every requirement in parallel, around the clock — gathering requirements, applying conditional rules, verifying at primary sources, and following up with candidates by text and email.

Which systems and vendors does it work with?

The agents work inside the stack a staffing team already runs: ATS/CRM systems such as Bullhorn and JobDiva, background-check providers, primary-source verification with state boards and registries, reference checks, drug and health screening, e-signature, and two-way email and SMS. A built-in browser and computer handle portals with no API.

Do we have to replace our current credentialing process?

No. There is no rip-and-replace: the agents operate your existing tools, vendors, and process. Trials run in shadow mode alongside your current workflow, and your system of record never moves.

Can we run it ourselves, or is it a managed service?

Both. As a platform, your specialists direct the agents inside your ATS. Or fully managed: send the placement and a supervised team of agents returns a compliant, signed-off file, cleared to work — priced per credentialed clinician.

How is autonomous credentialing kept safe and compliant?

Full autonomy with full accountability: every decision is traced and explainable, every AI call carries a confidence score, humans review irreversible steps with custom checkpoints anywhere, any agent can be paused instantly, and data stays private — encrypted, least-privilege, never used to train external models.

Oct 13, 2026New

Phone calls that actually know the answer: clinicians and recruiters get a smarter voice agent

Voice agents can now look up a clinician's checklist, vault and upload results mid-call, and recruiters get their own assistant on the line.

A call is only useful if the person on the other end can answer the question. Our voice agents now can.

Clinician calls check the file before answering. If a clinician asks "did you get my drug screen?", the agent looks at their actual file, including their checklist exactly as they see it in the portal, their requirements, their document vault and recent upload results. It no longer guesses from a briefing. If something can't be found, the agent says a colleague will follow up, and never reads out an error.

Recruiters get their own assistant on the phone. When a staff member calls in, they reach the same Workspace Assistant they use in the app, with the same access they already have. Ask it to find a placement, check a status or kick off a task.

Nothing falls through after the call. After a staff call, the assistant picks up whatever was agreed and not yet done, then sends a recap.

Why it matters

Fewer "let me get back to you" calls for your team.
Clinicians get accurate answers in the moment.
Your recruiters can run their day by voice, within the permissions they already have.

Available to every workspace with voice calling, with nothing to set up.

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See it work a real file.

Thirty minutes, one placement, worked live — start to submit-ready.

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