What is Credentialing Agents?

Credentialing Agents is a team of autonomous AI agents that handles credentialing for healthcare staffing agencies end to end — from ATS placement to a compliant, signed-off, cleared-to-work file. The agents plan requirements, verify licenses at the source, run background checks, chase documents, and route e-signatures.

How fast can a candidate be credentialed?

Days, not weeks. Agents work every requirement in parallel, around the clock — gathering requirements, applying conditional rules, verifying at primary sources, and following up with candidates by text and email.

Which systems and vendors does it work with?

The agents work inside the stack a staffing team already runs: ATS/CRM systems such as Bullhorn and JobDiva, background-check providers, primary-source verification with state boards and registries, reference checks, drug and health screening, e-signature, and two-way email and SMS. A built-in browser and computer handle portals with no API.

Do we have to replace our current credentialing process?

No. There is no rip-and-replace: the agents operate your existing tools, vendors, and process. Trials run in shadow mode alongside your current workflow, and your system of record never moves.

Can we run it ourselves, or is it a managed service?

Both. As a platform, your specialists direct the agents inside your ATS. Or fully managed: send the placement and a supervised team of agents returns a compliant, signed-off file, cleared to work — priced per credentialed clinician.

How is autonomous credentialing kept safe and compliant?

Full autonomy with full accountability: every decision is traced and explainable, every AI call carries a confidence score, humans review irreversible steps with custom checkpoints anywhere, any agent can be paused instantly, and data stays private — encrypted, least-privilege, never used to train external models.

Credentialing Agents

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Ask the workspace anything.

The Assistant knows every file, every requirement, and every rule — and answers within each user's role and authority.

What it is

The Assistant is the front door to the whole system. It knows every file, requirement, rule, and deadline in your workspace — and answers in plain language, with the evidence linked. Ask where a file is stuck, why a requirement exists, or what's at risk this week. Tell it to chase a document, reassign an operation, or brief you every morning. It's the colleague who has read everything.

Answers"Where is Lauren's file stuck?" — answered instantly, with the evidence linked.
CoordinatesAssign work, chase items, and kick off operations in plain language.
ScopedA recruiter, specialist, and executive see the same interface with different authority.

How it works

01
Ask
Any question about any file, requirement, facility rule, or deadline — in plain language, in the app or by text.
02
Grounded
Answers come from your workspace's actual state and knowledge — every claim links to its source.
03
Act
"Chase Lauren's TB result" or "start the Riverside placement" — instructions become work for the agent team.
04
Within authority
Every answer and action is scoped to the asking user's role. No one sees or does more than they're allowed to.

What's inside

File intelligence
"What's blocking the St. Vincent starts next week?" — answered across every file at once.
Requirement explainers
Why does this facility need a second TB step? The Assistant cites the rule and its source.
Plain-language commands
Kick off operations, reassign work, and set reminders without touching a form.
Morning briefings
A daily digest of what cleared, what stalled, and what needs a decision today.
Role-based authority
Recruiters, specialists, admins, and executives share one interface with different access.
Everywhere you work
In the app, by email, or by text — the Assistant meets your team where they already are.

Questions

What can the AI Assistant answer?

Anything grounded in your workspace: file status and blockers, requirement rules and their sources, deadlines and risk, candidate history, and cross-file questions like "which files are waiting on background checks this week?" Every answer links to its evidence.

Can the Assistant take actions, not just answer?

Yes — within the asking user's authority. It can start operations, chase documents, reassign work, and set follow-ups. Actions outside the user's role, and irreversible steps, route through the same policy gates as everything else.

How is access controlled?

Authority is computed per user from role, tenant, and policy. The same question from a recruiter and an admin can return different scopes — the application layer, not the model, decides what each person can see and do.

See it work a real file.

Thirty minutes, one placement, worked live — start to submit-ready.

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