What is Credentialing Agents?

Credentialing Agents is a team of autonomous AI agents that handles credentialing for healthcare staffing agencies end to end — from ATS placement to a compliant, signed-off, cleared-to-work file. The agents plan requirements, verify licenses at the source, run background checks, chase documents, and route e-signatures.

How fast can a candidate be credentialed?

Days, not weeks. Agents work every requirement in parallel, around the clock — gathering requirements, applying conditional rules, verifying at primary sources, and following up with candidates by text and email.

Which systems and vendors does it work with?

The agents work inside the stack a staffing team already runs: ATS/CRM systems such as Bullhorn and JobDiva, background-check providers, primary-source verification with state boards and registries, reference checks, drug and health screening, e-signature, and two-way email and SMS. A built-in browser and computer handle portals with no API.

Do we have to replace our current credentialing process?

No. There is no rip-and-replace: the agents operate your existing tools, vendors, and process. Trials run in shadow mode alongside your current workflow, and your system of record never moves.

Can we run it ourselves, or is it a managed service?

Both. As a platform, your specialists direct the agents inside your ATS. Or fully managed: send the placement and a supervised team of agents returns a compliant, signed-off file, cleared to work — priced per credentialed clinician.

How is autonomous credentialing kept safe and compliant?

Full autonomy with full accountability: every decision is traced and explainable, every AI call carries a confidence score, humans review irreversible steps with custom checkpoints anywhere, any agent can be paused instantly, and data stays private — encrypted, least-privilege, never used to train external models.

Aug 25, 2026Integrations

Choose exactly which Bullhorn fields flow into credentialing

Admins can now hand-pick, rename, and add instructions to the Bullhorn custom fields that import into every credentialing draft, instead of an all-or-nothing sync.

Every Bullhorn account carries its own custom fields — internal notes, client-specific flags, region codes. Previously, all of it imported into every credentialing draft whether it was useful or not, with no way to tell the system what a field actually meant.

Admins can now open Edit Fields from the ATS Drafts page, see the live list of custom fields pulled straight from Bullhorn — for candidates, placements, job orders, and client accounts — and choose which ones matter. Fields can be renamed for clarity and given specific instructions for the credentialing agent, like a short note on how to read a value.

This update also fixes a quiet bug where Bullhorn's field catalog wasn't returning correctly for some accounts, so custom fields weren't being picked up at all. Any workspace affected by that will see its fields discovered correctly now.

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See it work a real file.

Thirty minutes, one placement, worked live — start to submit-ready.

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